We're a small team, which means when you contact us, you get a real person - not a chatbot, not a ticket queue. Here's how to get through quickly.
Call us on [phone number]. Available [hours]. If we miss you, we call back within [X] hours.
Email us at [email address]. We reply within [X] hours on working days.
Message us on WhatsApp at [number]. Useful if you're mid-service and need a quick answer.
Pick a time that suits you: [calendar link]
We compare your current card processing rates against our panel of providers to find you the best deal. Simply share your recent merchant statement and we'll do the rest.
Just a recent merchant statement or processing summary. This shows us your current rates, transaction volumes, and fees so we can find the best alternative.
Yes, completely free with no obligation. We'll show you what you could save and you decide if you want to switch.
Most businesses save between 20-40% on their card processing fees. The exact amount depends on your current rates, transaction volumes, and business type.
We believe in transparent pricing. You'll see a clear breakdown of transaction fees, any monthly charges, and terminal costs before you commit to anything.
Your monthly fee is based on your transaction volume and the rates we negotiate for you. We'll give you a clear estimate before you switch.
Absolutely. We continuously monitor the market and if a better deal becomes available, we'll let you know. We're always working to get you the best rate.
Instant settlement means your card payments are deposited into your bank account the same day or next working day, rather than the typical 3-5 day wait.
With our instant settlement option, funds typically arrive in your account by the next working day. Some providers offer same-day settlement.
Instant settlement is available for most business types. We'll confirm availability when we run your rate check and find the best provider for your needs.
Most switches are completed within 3-5 working days. We handle the entire process for you so there's minimal disruption to your business.
Yes. We ensure there's no gap in your ability to take payments. Your old system stays active until the new one is fully set up and tested.
No, we handle everything. We'll manage the transition with your current provider and make sure the switch is seamless.
We'll review your current contract terms and advise you on the best time to switch. In many cases, the savings outweigh any early exit fees.
Not necessarily. Many of our providers offer free terminal placement or rental options. We'll find the most cost-effective solution for your business.
Your provider will replace faulty equipment, usually within 24-48 hours. We'll make sure you're never left without a way to take payments.
Absolutely. All our partner providers use end-to-end encryption and are fully PCI DSS compliant, ensuring your customers' card data is always protected.
PCI DSS is the Payment Card Industry Data Security Standard. Our providers handle compliance for you, so you don't need to worry about it.